Frequently Asked Questions
Welcome to Calgary Cleaning Pros, your go-to source for everything about Cleaning Services FAQ Calgary. Whether you have questions about pricing, scheduling, or specific services, we’re here to help!
Have questions about our professional cleaning services in Calgary? You’ve come to the right place! At Calgary Cleaning Pros, we believe in transparency and ensuring our clients have all the information they need. This FAQ page covers everything from the services we offer to pricing, scheduling, and more. Let us guide you through the process and help you choose the best cleaning solution for your needs.
General Questions
We provide professional cleaning services across Calgary and surrounding areas like Cochrane, Airdrie, Chestermere & Okotoks. Contact us to confirm if we serve your specific location.
We offer a wide range of services, including home cleaning, Airbnb cleaning, move-in/move-out cleaning, post-renovation cleaning, carpet cleaning, window cleaning, and more. Visit our services page for details.
Yes, all our cleaners are fully trained, bonded, and insured. We prioritize your safety and satisfaction with every visit.
No, we bring all the necessary cleaning equipment and eco-friendly supplies. However, if you prefer specific products, we’re happy to use yours.
Booking and Scheduling
You can book online through our website or call us directly for a free estimate. Once we understand your needs, we’ll schedule your service.
Yes, with over 5 teams daily, we should be able to accommodate last minute bookings! Contact us, and we’ll do our best to accommodate you.
No, you don’t need to be present. Many of our clients provide us with access instructions, and we ensure your home is secure throughout the process.
The frequency depends on your needs. We offer weekly, bi-weekly, monthly, and one-time cleanings. Regular clients enjoy discounted rates.
Cleaning Questions
Our general cleaning includes dusting, vacuuming, mopping, sanitizing bathrooms, cleaning kitchen surfaces, and more. For a detailed checklist, visit our general cleaning page.
Yes, deep cleaning services include more detailed tasks like cleaning baseboards, scrubbing walls, and appliance interiors. Let us know your requirements, and we’ll customize the service.
Airbnb cleaning covers guest turnover tasks such as changing linens, cleaning kitchens and bathrooms, restocking essentials, and ensuring the property is guest-ready. Visit our AirBNB cleaning service page for more details!
Yes, we offer professional carpet steaming and extraction services. Contact us for more details about upholstery cleaning.
Payment and Pricing
Our services are charged hourly. We provide a detailed estimate before starting the job, ensuring transparency in pricing.
You pay only after the job is completed and you are fully satisfied with the results. We accept various payment methods, including credit cards and e-transfers.
Yes, we provide flat-rate options for regular clients to avoid fluctuations in cost. Contact us to learn more.
There are no hidden fees. Any additional services, such as deep cleaning or add-ons, will be discussed and approved beforehand.
Health and Safety
Yes, we use eco-friendly and non-toxic cleaning products that are safe for both pets and children.
Our team follows strict health protocols, including sanitizing equipment, and maintaining social distancing.
Yes, sanitizing high-touch areas such as doorknobs, switches, and handles is part of our standard cleaning process.
Custom Requests
Absolutely! Let us know your priorities, and we’ll tailor our services to meet your specific needs.
Yes, we specialize in move-in/move-out cleaning to ensure your property is spotless and ready for the next occupants.